DF 81 – How to harmonize and compare LCA in the service industry


Wädenswil, Campus Grüental, Aula in GA 203

The service industries – e.g., finance, insurance, health care, tourism, transport, resource trade or telecom – are together responsible for 75 % of GDP in both the European Union and in Switzerland. Despite its economic relevance, existing initiatives like the Product Environmental Footprint (PEF) and Organisational Environmental Footprint (OEF) of the European Commission do not focus on services, but on standardised rules for product groups and sectors. With the global economy continuously shifting to more service than product-oriented business models, it is crucial to also address service industries and their specific challenges related to environmental assessment.
In the case of service industries, fundamental questions for LCA, like the choice of functional unit or the definition of the system boundaries, are considerably more challenging compared to products or organisations. As an example, it is extremely difficult to reasonably quantify health services: How can different treatments be compared and their positive impact on health be quantified? Another example is the finance sector: What is the functional unit of financial advice? Which system boundaries should be chosen when assessing the impact of a bank and their investment portfolio?
This discussion forum will provide an insight into the LCA related challenges of different service providers, focusing on health care, banking & finance, as well as public services, and open the discussion on specific challenges encountered when doing an LCA of services.
Furthermore, this forum will provide a platform to discuss new modelling approaches for the comparison of services and the importance of induced effects, e.g., caused by investments, and other indirect effects like rebounds tied to functional units and system boundaries for services.

Practical information

Programm DF81
For further information, please contact Barbara Dold: lcaforum@ethz.ch

Time

Session

Speaker [Chair]

08:30

Registration and welcome

(Barbara Dold, Regula Keller)

08:45

LCA and the Service Industry – an Introduction

[Regula Keller]

08:50

The service industry, its role for the national environmental footprint and challenges for analysis

Isabell O’Connor / Andi Spörri, Ernst Basler Partner

09:15

Banking and Financial Services

[René Itten]

09:15

Environmental Footprint of ABS’s service portfolio: approaches used and results

Markus Ott, ABS (tbc)

09:35

Environmental Footprint of Financial Services

(tbc)

09:55

Discussion

 

10:10

Coffee Break

 

10:40

Health Care Services

[Matthias Stucki]

10:40

Applying LCA to health care: the care pathway approach

Rodrigo Alvarenga Senior Consultant, ERM

11:00

Comparing health services: Advantages and disadvantages of different approaches

Regula Keller, ZHAW

11:20

Public Services – Approaches of Cities

[René Itten]

11:20

Life cycle assessment of public services in the city of Zurich: Approaches and strategy

Rainer Zah, Stadt Zürich

11:35

Climate Plan of the City of Lausanne: approaches to estimate the GHG emissions

Denis Bochatay, Quantis

11:50

Discussion

 

12:05

Lunch Break

 

13:20

Short Presentations

[Matthias Stucki]

13:20

Biodiversity impact of financial institutions

Daniël Kan, Pré Sustainability

13:30

Comparing cleaning services: Change of results for different functional units

Maria Kravchenko, Sustainability Consultant at SustainX (tbc)

13:40

tbd

 

13:50

Discussion

 

14:05

Coffee Break

 

14:35

Modelling Approaches & Rebound Effect in the Service Industry

[Regula Keller]

14:35

Business-Model LCA for services: Comparing the impact per revenue to help decision making within companies – a suitable approach for service companies?

Henrikke Baumann, Chalmers

14:55

Environmental Impact of consulting - the case of ESU-services

Niels Jungbluth, ESU-services

15:15

The environmental potential of sharing services & rebound effects

Claudia Binder, EPFL (tbc)

15:35

Discussion

 

15:45

Discussion in Breakout Groups:
Harmonizing LCA in the Service Industry

[Regula Keller]

16:35

Reporting back to plenary and discussion

 

16:55

Synthesis, Announcements and Farewell

[Regula Keller]

17:00

End of Forum

 

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